Frum did matain her cool and asked the questions she felt were the most important. If she had got any more agressive it probably would have resulted in, fighting or she would have told her off, or maybe just hung up towards the middle of the interview,which she did at the end. One of the questions that was effective was, "when did you see her last", this question caught my attention becuase how she went off talking about trees and poeple in the world, this question had nothing to do with the response she gave.
If i ever had to interview any like Sandra Good, and was in Frum's seat and having to talk to this women, and had an interview that went wrong i would not even go on i would tell her that would be it and say goodbye and hang up, but in her case she needs to talk this women. I would just keep my cool. I would like to do a video or written interview in the tickle trunk department because i could not do an interview over the phone without seeing someones face.
Below the link to the interview!
http://archives.cbc.ca/arts_entertainment/media/topics/368-2086/
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